F.A.Q
Q: How can your prices be lower than the hotel’s official website?
A: We work directly with hotel owners and management to secure “bulk-buy” or “wholesale” rates. By cutting out middleman commissions and maintaining direct tie-ups, we are able to pass those exclusive savings directly to our customers.
Q: Is my booking guaranteed?
A: Absolutely. Once you receive your booking voucher from us, your room is blocked in the hotel’s reservation system. We have direct contracts with every hotel listed on our platform to ensure a seamless check-in.
Booking & Payments
Q: Are there any hidden charges or taxes?
A: No. We believe in transparency. The final price you see on the checkout page is inclusive of all applicable taxes unless clearly stated otherwise (such as local city taxes in certain regions).
Q: What payment methods do you accept?
A: We accept all major UPI apps (Google Pay, PhonePe, Paytm), Credit/Debit cards, and Net Banking through our secure payment gateway.
Q: Can I pay at the hotel?
A: This depends on the specific deal. Some of our “Exclusive Discount” rates require pre-payment to lock in the low price, while other standard rates may offer a “Pay at Hotel” option.
Cancellations & Changes
Q: How do I cancel or modify my booking?
A: You can cancel your booking through the “My Account” section on our website or by contacting our support team. Please check the specific cancellation policy of your room before booking, as some deep-discount deals may be non-refundable.
Q: When will I receive my refund after cancellation?
A: Once a refund is approved, it usually takes 5 to 7 business days for the amount to reflect in your original payment method.
At the Hotel
Q: What documents do I need for check-in?
A: You simply need to show your booking voucher (digital or print) and a government-issued photo ID (Aadhaar, Passport, or Driving License) for all guests.
Q: What if the hotel cannot find my booking?
A: This is extremely rare due to our direct sync with hotels. However, if this happens, you can call our 24/7 Emergency Support Line immediately, and we will resolve it with the hotel front desk within minutes.
How to place this on your website:
Q: How can your prices be lower than the hotel’s official website?
A: We work directly with hotel owners and management to secure “bulk-buy” or “wholesale” rates. By cutting out middleman commissions and maintaining direct tie-ups, we are able to pass those exclusive savings directly to our customers.
Q: Is my booking guaranteed?
A: Absolutely. Once you receive your booking voucher from us, your room is blocked in the hotel’s reservation system. We have direct contracts with every hotel listed on our platform to ensure a seamless check-in.
Booking & Payments
Q: Are there any hidden charges or taxes?
A: No. We believe in transparency. The final price you see on the checkout page is inclusive of all applicable taxes unless clearly stated otherwise (such as local city taxes in certain regions).
Q: What payment methods do you accept?
A: We accept all major UPI apps (Google Pay, PhonePe, Paytm), Credit/Debit cards, and Net Banking through our secure payment gateway.
Q: Can I pay at the hotel?
A: This depends on the specific deal. Some of our “Exclusive Discount” rates require pre-payment to lock in the low price, while other standard rates may offer a “Pay at Hotel” option.
Cancellations & Changes
Q: How do I cancel or modify my booking?
A: You can cancel your booking through the “My Account” section on our website or by contacting our support team. Please check the specific cancellation policy of your room before booking, as some deep-discount deals may be non-refundable.
Q: When will I receive my refund after cancellation?
A: Once a refund is approved, it usually takes 5 to 7 business days for the amount to reflect in your original payment method.
At the Hotel
Q: What documents do I need for check-in?
A: You simply need to show your booking voucher (digital or print) and a government-issued photo ID (Aadhaar, Passport, or Driving License) for all guests.
Q: What if the hotel cannot find my booking?
A: This is extremely rare due to our direct sync with hotels. However, if this happens, you can call our 24/7 Emergency Support Line immediately, and we will resolve it with the hotel front desk within minutes.
How to place this on your websi:te